Welcome to Dani ky Shoes. By accessing our website and placing an order, you agree to be bound by the policies outlined below. Please read them carefully before completing a purchase.

1. Terms & Conditions

1.1 Product Information and Sourcing Our store offers a selection of locally crafted footwear and quality-checked imported styles. We make every effort to display the colors, materials, and details of our products accurately. Our imported catalog consists of high-quality alternative styles sourced globally and stocked locally.

1.2 Pricing and Payments All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Orders are processed only after payment or verification is completed through our accepted checkout methods.

1.3 Shipping and Dispatch To provide fast service with zero customs delays, all our inventory is stocked locally in Pakistan. Orders are typically processed within a 24 to 48-hour dispatch window. While we strive for immediate domestic dispatch across Pakistan, exact delivery times may vary based on your specific location.

1.4 User Conduct By using this website, you agree not to use our products or services for any illegal or unauthorized purpose. You also agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service or products without express written permission from us.

1.5 Limitation of Liability Dani ky Shoes shall not be held liable for any direct, indirect, incidental, or consequential damages that result from the use of, or the inability to use, our website or products.

2. Refund & Return Policy

2.1 All Sales Are Final At Dani ky Shoes, we pride ourselves on providing high-quality locally handcrafted footwear and premium imported styles. Because our inventory is highly curated and stocked for immediate dispatch, all sales are strictly final. We do not offer refunds, returns, or exchanges for a change of mind, incorrect sizing choices, or buyer's remorse under any circumstances.

2.2 Sizing and Order Verification We strongly encourage all customers to double-check their selected shoe size, colorway, and shipping information before completing checkout. Once an order is placed and processed for dispatch, it cannot be modified or canceled.

2.3 Damaged or Incorrect Items Every pair of shoes is thoroughly quality-checked before it is boxed and shipped across Pakistan. However, if you receive a genuinely defective item or if we accidentally shipped the wrong style/size, we will make it right. In the rare event of a store error, you must:

  • Contact us via our Contact Page within 48 hours of receiving your delivery.

  • Provide your order number, clear photos of the item, and a description of the issue.

  • If approved, we will arrange for a replacement of the same item. (No cash refunds will be issued; replacements only).

2.4 Shipping Issues and Refused Deliveries Orders that are refused at the time of delivery or returned to us due to an incorrect address provided by the customer will not be eligible for a refund.

3. Privacy Policy

3.1 Information We Collect To process your orders and provide the best service possible, we collect the following types of information:

  • Personal Information: Your name, shipping address, email address, and phone number when you place an order or contact us.

  • Payment Information: Payment details necessary to process your transaction. (Note: All payments are processed securely, and we do not store your sensitive credit/debit card information on our servers).

  • Device and Browsing Information: Basic data such as your IP address, browser type, and how you interact with our website, which helps us improve our store experience.

3.2 How We Use Your Information We use the information we collect strictly for the following business purposes:

  • To process, fulfill, and dispatch your orders across Pakistan.

  • To communicate with you regarding order confirmations, shipping updates, or customer service inquiries.

  • To screen our orders for potential risk or fraud.

  • To improve and optimize our website for a better shopping experience.

3.3 Sharing Your Information We value your trust and do not sell your personal information to third parties. We only share your information with trusted service providers who assist us in operating our business, such as Courier/Shipping Partners, Payment Gateways, and Website Hosting platforms.

3.4 Security & Data Retention When you place an order through our website, we will maintain your Order Information for our records unless and until you ask us to delete this information. We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

3.5 Your Rights & Contact Information You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

Need Help? If you have any questions regarding sizing, our imported styles, or any of our store policies before making a purchase, please reach out to us through our Contact Page. Our team is available during regular Pakistan business hours and is always happy to help!